Price Misconceptions
One of the biggest mistakes people make when buying a KVM switch is focusing solely on the lowest price without considering their future needs or technical constraints. Purchasing a KVM switch that solves present difficulties but is not fully compatible with the end-user equipment is a typical mistake.
When this happens, customers contact the seller and explain that they recently acquired a KVM solution but also bought a new machine called XYZ that performs tasks A, B, and C but not D and E because the KVM switch was not made to support those tasks.
This problem will require the user to either set up the system as a separate entity or purchase a new independent KVM solution. This can be annoying, especially if they bought a lot of devices and they don’t function well for end users or application usage.
Some lower-cost KVM switches have restrictions on the devices they can support or the ways in which they can connect with other pieces of equipment, which can lead to significant deployment delays and problems with expectations.
Accessory Issues
Customers might inadvertently read a marketing article that seeks to sell them a single switch without noting that they require extra accessories to make the switch function in more complicated systems.
For installation and access, these systems need server access modules (adapters that connect to the back of each Computer or server). Installers will be extremely irate when they receive the switch if these components are not included at the time of purchase.
You don’t need to worry about this if you are purchasing AV Access products. Our accessory kit will include the basic accessories that you will need during installation.
Compatibility Issues
When it comes to purchasing KVM equipment, it is crucial to consider compatibility issues. Often, customers will make the mistake of buying different pieces of equipment from different vendors, assuming that all KVM products are compatible with one another. This can lead to issues when attempting to set up and configure the equipment, and users may be surprised to learn that their devices are not working together as intended.
In fact, as many as 90% of customers who purchase equipment from multiple vendors will encounter compatibility issues when setting up their systems. This can be frustrating and time-consuming and may require the user to seek assistance from technical support teams in order to resolve the problems.
To avoid these issues, it is recommended to purchase all of the necessary equipment from a single vendor whenever possible. This can help to ensure that all of the products are designed to work together seamlessly and that the customer will receive comprehensive technical support if needed.
At AV Access, we understand the importance of compatibility and strive to provide our customers with KVM solutions that are fully integrated and optimized for their specific needs. Suppose a customer requires a solution that involves tying together multiple systems from different vendors.
We believe that this level of service and support is essential for our customers to get the most out of their KVM equipment, and we are committed to delivering the best possible experience to each and every one of our customers.