It wasn’t like this at the beginning. When switches PCs, my mouse an keyboard (both wireless) were connecting directly to the new PC and were available right away. Now, after a few months of use, I have to wait almost 10 seconds.
The mouse and keyboard are wireless and their respective dongles are plugged in the corresponding USB slots on the ED10 KVM switch.
Any course of action?
Hi Martin,
Thanks for getting back to us and we are truly sorry for the issue.
Kindly please try upgrade to our latest firmware and check does it can fix your issue or not
Hi Kevin,
I believe I already have the latest version of the firmware (1.0.6) - cf screenshot.
Any other recommendation?
Please try factory reset the KD-E10 for a check.
https://www.dropbox.com/scl/fo/bk5180gs8kwodw63w1fcz/AJcVr_ifDX21FeVxo4YF9XA?rlkey=32xz5rzdyrusnobk7ra4musxy&st=gg8q5ihv&dl=0
Hi Kevin,
I’ve followed the procedure. How do I know it works and the ED-10 got reset?
I’m not sure the mouse and the keyboard are connecting faster after the procedure and I was wondering if i did it correctly?
Hello Martin,
From your screenshot, it is nor reset successful.
Because the KD-E10 will disconnect and reconnect again and the “Data log” will showing the current firmware version.
Maybe you can try do it on aothor computer to have a test.