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About this Help category
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0
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378
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July 25, 2022
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KD-E20 not working with HP Elitebook 830 G11
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13
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135
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July 18, 2025
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iDock D23 no sound
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1
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3
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July 16, 2025
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iDock C10 disconnects and reconnects while on laptop
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9
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377
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July 16, 2025
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KD-E20 Unknown USB Device (Port Reset Failed)
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0
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8
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July 15, 2025
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KD-E20 Low Ethernet Speed
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3
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12
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July 15, 2025
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Monitors on KD-E20 keep blanking out randomly, and support has stopped responding to email
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3
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21
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July 14, 2025
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HDMI 1 No signal
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1
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5
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July 14, 2025
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Compatibility with Lenovo ThinkPad
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1
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11
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July 11, 2025
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8KSW21DP-DM disconnects randomly under windows, Linux 100% stable
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7
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185
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July 10, 2025
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4KEX120-KVM non-responsive after stand-by
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4
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34
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July 9, 2025
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iDock M10 Linux laptop compatibility
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1
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19
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July 9, 2025
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KD-E10 Monitor keeps working when MacBook goes to sleep
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12
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85
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July 9, 2025
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iDock C10 - periodically disconnecting and reconnecting devices connected to POWERED USB hub; so PC hangs for 1 - 2 mins
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2
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31
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July 9, 2025
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Idock c10 disconnects randomly
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2
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21
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July 6, 2025
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4KSW41-KVM-Pro keyboard stops working when switching input
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2
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24
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June 30, 2025
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iDock C10 - sudden issue (once so far in a week) of 'snow' display on one monitor (from desktop to dock). Laptop then also had video issue a few mins later
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1
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22
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June 30, 2025
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iDock C10 AMD Radeon 6900 XT inconsistent
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1
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12
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June 30, 2025
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KD-E10 click/grinding instead of Short sound
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12
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80
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June 30, 2025
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B30 Firmware 1.1.0 flicker
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22
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517
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June 17, 2025
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iDock D23 - Video intermittently unavailable till I unplug USB-C Thunderbolt to DP cable from laptop TB port OR till I reboot dock etc
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3
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40
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June 16, 2025
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Flashing Lines on Monitor
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21
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101
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June 16, 2025
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iDock C20 is turn off, turn on and overheating a little too
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8
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58
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June 16, 2025
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iDock B30 Resolution Issue
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5
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56
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June 13, 2025
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Ordering error, website not working, but credit card charged
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1
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12
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June 9, 2025
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iDock C20 (Macbook Pro laptop with PC Desktop) can't get it to see PC monitor
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3
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33
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June 9, 2025
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C10 monitor only works at 30 Hertz as of Mac OS 15.4.1 update
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7
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68
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June 8, 2025
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8KSW21DP-DM - display bug at 3840x1600
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15
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128
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June 4, 2025
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iDock C10 but CPU does not have HDMI
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4
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36
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May 29, 2025
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How to check iDock B30 firmware version?
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2
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77
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May 24, 2025
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