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About this Help category
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0
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382
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July 25, 2022
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iDock c20 - HP Pavilion laptop won't display on monitors
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8
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10
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August 5, 2025
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Issues with Thunderbolt 5
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8
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32
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August 2, 2025
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iDock B30 flicker using USB-c for MacBook Pro
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5
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18
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July 31, 2025
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Monitors on KD-E20 keep blanking out randomly, and support has stopped responding to email
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23
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82
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July 31, 2025
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No USB Speaker Audio on Switch or Sleep
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1
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9
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July 28, 2025
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iDock D23 keyboard hotkey is not working
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3
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12
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July 28, 2025
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iDock D23 with Macbook Pro M4 - issue dual monitor
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1
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7
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July 28, 2025
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KD-E20 not working with HP Elitebook 830 G11
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14
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172
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July 28, 2025
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KD-E20 - laptops not detecting screens
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2
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20
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July 28, 2025
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iDock C10 disconnects and reconnects while on laptop
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12
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405
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July 25, 2025
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iDock C20 Stopped Dual Monitor Functionality
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1
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38
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July 23, 2025
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Lenovo ThinkBook not showing on display screen with iDock C20
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2
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8
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July 23, 2025
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iDock C10 Laptop mode doesn't work
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16
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185
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July 23, 2025
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iDock C10 - sudden issue (once so far in a week) of 'snow' display on one monitor (from desktop to dock). Laptop then also had video issue a few mins later
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3
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30
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July 23, 2025
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iDock D23 no sound
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1
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15
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July 16, 2025
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KD-E20 Unknown USB Device (Port Reset Failed)
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0
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19
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July 15, 2025
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KD-E20 Low Ethernet Speed
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3
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25
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July 15, 2025
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HDMI 1 No signal
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1
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15
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July 14, 2025
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Compatibility with Lenovo ThinkPad
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1
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26
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July 11, 2025
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8KSW21DP-DM disconnects randomly under windows, Linux 100% stable
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7
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188
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July 10, 2025
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4KEX120-KVM non-responsive after stand-by
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4
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36
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July 9, 2025
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iDock M10 Linux laptop compatibility
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1
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22
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July 9, 2025
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KD-E10 Monitor keeps working when MacBook goes to sleep
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12
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98
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July 9, 2025
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iDock C10 - periodically disconnecting and reconnecting devices connected to POWERED USB hub; so PC hangs for 1 - 2 mins
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2
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37
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July 9, 2025
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Idock c10 disconnects randomly
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2
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25
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July 6, 2025
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4KSW41-KVM-Pro keyboard stops working when switching input
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2
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28
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June 30, 2025
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iDock C10 AMD Radeon 6900 XT inconsistent
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1
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14
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June 30, 2025
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KD-E10 click/grinding instead of Short sound
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12
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83
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June 30, 2025
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B30 Firmware 1.1.0 flicker
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22
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542
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June 17, 2025
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