Hi there,
My iDock C10 is overheating. I have checked it, and the temperature went up to 96°C. Does anyone else have the same issue? How can we fix it, or is this model defective?
Hello,
About the over heating issue:
- Due to our unique design that utilizes the entire enclosure as a heat sink, conducting heat from the internal components to the exterior, the surface temperature of the enclosure may be slightly elevated. However, the internal temperature of the device remains stable.
- Our product has undergone rigorous high-temperature aging tests at an ambient temperature of 45°C for 7 days, ensuring its stability and lifespan are unaffected.