iDock D23 no sound

Support
2

Hi,

Thanks for reaching us and so sorry for the trouble caused.

  1. The “AV Access iDock” option of sounds is the 3.5mm headphone.
  2. This port is 2-in-1 and require to use the 4-pins headset connector.
  3. You can confirm if the connector has full plug in and it is not caused by poor connection, then try rotating the connector.