Lenovo ThinkBook not showing on display screen with iDock C20

Support
1

I am connecting my Laptop ThinkBook 20SL to iDock C20 but it is not charging because my laptop required 20V - 3.25A

I already connect to external Power but still display is not showing but Keyboard & mouse is working fine.

Note:

  • first time I used this laptop was working fine but second use I face this issue.
  • I already test with another USB-C cable.
2

when I check driver it says this “Windows has stopped this device because it has reported problems. (Code 43)”

3

Hi Omar,

Thanks for getting back to us and we are so sorry for the trouble caused.

  1. Have your tried reboot your laptop to have a test?
  2. How about try switch two laptops connectedd port to check if another laptop can work in this port, or this laptop still no work in another port?