Screen Flickering iDock C10

Support
1

Hello, here is my setup: work desktop (highly restricted) with two display ports only, I am utilizing a DP to HDMI cable and the provided DP to DP. I have 2 Dell 24 inch monitors connected via HDMI. My personal laptop is a Samsung Galaxybook 5 and works flawlessly when connected to the dual monitor set up.

My issue is that the monitor that has the DP to HDMI converter flickers intermittently when the other monitor has any sort of load on it (video, heavy UI websites etc.) Not sure if there is any fix to this?

Thanks

2

Hello Tyler,

Thanks for reaching us.
What is the output resolution and refresh rate the flickering monitor work?
And Which output port it connected, out 1 or out 2?
How about try lowering its output resolution and/or refresh rate to have a check.