I have an iDock C10 and overall am very happy with it since it switches quickly between my laptop and desktop displays when I press the dock button to switch back and forth.
However, I have encountered one annoying issue where at times all my USB hard drives (and also my NVMe SSD drives) disconnect and reconnect from a powered USB hub.
The biggest problem is that during this time when the computer gets “tied up” reconnecting all these devices and waiting for the hard drives to respond (maybe 1 or 2 minutes), the PC hangs and I cannot type anything or move the mouse for this timespan of 1 to 2 minutes.
This issue typically happens a few times a day (every day but one this week), sometimes less. I have not noticed it today.
I have had this same Sabrent 16 port powered USB hub and this disconnecting & reconnecting issue which results in hanging issue only started after getting the C10 dock which is connected to my desktop PC using the USB host connection.
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I noted above that “I am mostly happy with the C10 (especially if I can figure out this USB disconnecting and reconnecting issue)”, but I should also note that I did have one other scary issue ONLY once so far, which I will post in a separate thread.
That other issue is a video issue which happened only once in the past 5 days of using the C10 all day:
Yesterday (after playing a video clip) late in the day where 1 of the 2 monitors’ displays became all snowy (no image displayed, not black but 'snowy). The other monitor was still fine during this issue. It was only happening on the desktop PC, but then suddenly the laptop stopped displaying both screens.
I rebooted the desktop to resolve the issue, but I have had this desktop 2 years & 4 months and this issue never happened till now when i got the dock.
If this becomes a common or more frequent issue, then this will be a deal breaker and would prevent me from keeping the dock.
From desktop to the dock’s 2 video inputs, I am using an 8-foot Monoprice Ultra 8K Premium High Speed HDMI Cable and a CableCreation 8K DisplayPort Cable 10 FT
From laptop to the dock, I am using the included USB-C cable.